Shipping & Returns

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SHIPPING TIMES

***Please allow 1-3 days for us to process the order, Once an order is made, our staff check the order, validate the information, and prepare the order to be shipped off.

  • US/Canada - 1-2 weeks
  • International - 2-3 weeks
  • *Please note we are not responsible for any local import duties/fees.
  • *Please note that we have no control over customs and the duration in which they hold onto packages.

Holidays/Back-Order

  • Please take note that if we are in any holiday season or if your order is on back-order (will be stated on product page) please allow 2-5 weeks. If you have any questions please contact us at support@marveile.com

Multiple Orders

  • Please note that if you have ordered a few different products there is a possibility you will receive them during different dates, this is because we have multiple warehouses across the globe. In most cases your order will be sent from our main warehouse located in Canada. 

 

Returns

If for any reason you are not satisfied with your purchase we will gladly accept your return within 5 days of its purchase date. When requesting for a refund please send as an email at support@marveile.com with your order number and the reason for your return. Postal fees when returning your purchase must be paid by sender (you), once we receive the products we will than inspect it to make sure it is in the same brand new condition. Once we have inspected the products and accepted the return, we will issue your refund. Please allow 5-7 business days to see your refund in your account.